Refund Policy
At RIDHA, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a simple and transparent return and refund process.
Return Eligibility
- Items must be returned within 3 days of delivery
- Products must be:
- Unworn
- Unwashed
- In original condition
- With all tags intact
- Sale or clearance items may have different return conditions (please check product details before purchase)
How to Request a Return / Refund
- Email us at labelridha@gmail.com
- Share your Order Number and reason for return
- Our team will guide you with return instructions
- Once we receive and inspect the product, we will confirm your refund status
Refund Process
- Approved refunds will be credited to your original payment method
- Refund processing time: 5–7 business days (depending on your bank/payment provider)
Non-Refundable Cases
- Items returned after 3 days of delivery
- Products not in original condition (used, damaged, or missing tags)
Order & Delivery Policy
Orders are processed within 1–2 business days
Delivery Timeline
Delivery takes approximately 5–7 business days depending on your location
Order Cancellation
- Orders can be cancelled within 24 hours of placing the order
- After 24 hours, cancellation may not be possible as the order may already be processed or shipped
Need Help?
For any questions or assistance, feel free to contact us:
- 📧 Email: labelridha@gmail.com
- 📞 Phone: +91-7014501865
