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Terms & Conditions

Welcome to RIDHA. By accessing our website or placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

Placing Orders

All orders are subject to product availability

  • We reserve the right to cancel or refuse any order due to:
    • Stock issues
    • Pricing errors
    • Suspicious or fraudulent activity

Prices displayed are inclusive of applicable taxes unless stated otherwise

Payment

We accept payments via:

    • Credit / Debit Cards
    • UPI
    • Net Banking
  • Orders will be confirmed only after successful payment processing

In case of payment failure, the order will not be processed

Shipping & Delivery

Orders are processed within 1–2 business days

Delivery time is approximately 5–7 business days, depending on location

Delays may occur due to:

    • Courier partner issues
    • Weather or unforeseen circumstances

RIDHA is not responsible for delays beyond our control

Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order
  • After 24 hours, cancellation requests may not be accepted as the order may already be processed or shipped

Returns & Refunds

  • Returns must be requested within 3 days of delivery
  • Products must be unused, unwashed, and in original condition with tags
  • Refunds are processed after inspection and may take 5–7 business days
  • For complete details, please refer to our Refund Policy

User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information during checkout
  • Not to misuse, copy, or exploit website content without permission
  • Not to engage in fraudulent or illegal activities

Limitation of Liability

RIDHA shall not be liable for:

    • Indirect or incidental damages
    • Loss of data, revenue, or business
  • Our total liability is limited to the value of the purchased product

Governing Law

  • These terms are governed by the laws of India
  • Any disputes shall be subject to the jurisdiction of local courts

Contact Information

For any questions regarding these terms, contact us at:

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